Orba Travel Brokers is a full service Travel Management company offering Corporate, Luxury, Group and Cruise travel services and advisory. We constantly strive for client satisfaction by providing the highest level of service, delivering efficient, detailed oriented travel planning while demonstrating considerable savings.
We believe the key to success lies in fostering employee, partner and client relationships and establishing a positive work environment resulting in a team of motivated, experienced and knowledgeable professionals striving to provide complete client satisfaction.
To this end we are committed to developing and implementing cutting-edge technologies. Our goal is to be providers of the ultimate travel service experience and a ‘one stop shop’ for every travel need.
Orba Travel Brokers is a family-owned, Western Australian business, established in 1990.
Since inception we have been an accredited member of IATA ( International Air Transport Association). This accreditation allows us to issue most airline tickets in-house. To retain our IATA accreditation, we must also comply with International PCI Standards, the system used to comply with the latest security standards in credit card use and data storage. Our PCI compliance is managed via one of the world’s larger PCI Compliance companies, Security Metrics, based in the U.S.
We are also fully accredited with ATIA (Australian Travel Industry Association) as an ATAS accredited travel agent.
For much of our journey (over 30 years), we provided travel management to some of the WA’s powerhouse Corporate businesses. However, post the Covid period and lockdowns, we decided to divest ourselves of most of our corporate clients, to reduce staff numbers and to concentrate almost exclusively on leisure and group travel.
The industry is ever-changing because of, primarily, technology. This is shown, for example, in how our major suppliers and airlines conduct their business with us today, with dynamic pricing, the roll-out of the NDC (New Distribution Capabilities) being the latest. The NDC enables the airlines to bypass the global distribution systems (GDS) they themselves introduced decades ago, and to supply travel agents, like Orba Travel Brokers with carrier specific, real-time direct offers.
Orba Travel Brokers staff have a wealth of knowledge and experience in the industry and continue to adapt to this new technology and these new fare and airline inventory distribution methods to ensure our clients receive the latest, most practical, and best possible advice and service.
Orba Travel Brokers is the sole provider of travel and accommodation for Kerry Stokes' Australian Capital Equity group of companies. We have utilised their services for over 21 years. We have always found our dealings with them to be efficient and responsive. Their staff have always given us the best possible service, in particular their after-hours service. They totally understand our requirements and deliver way beyond what is required. We would recommend their services to any company or individual requiring the best travel service.
CEO, Australian Capital Equity Pty Ltd
Orba Travel Brokers have been the sole supplier of travel services to Earthex since 1995. During this time there has not been an issue with any flights, rail or accommodation bookings, all has been booked as arranged. The staff at Orba understand their clients’ needs fully, responding accordingly in a timely and orderly manner with suggested intineraries and options where applicable. We have no hesitation in recommending the services of Orba Travel Brokers to any company seeking a one-stop, no hassle travel service.
Director, Earthex Logistics Pty Ltd
